ECITB Leading The Individual
ECITB Leading The Individual training focuses on the role of a leader within a team.
The course covers the dynamics between a team and the role of a leader or supervisor in developing good relationships.
Course Objectives
Delegates completing an ECITB Leading The Individual training course will be able to;
- Appreciate how to develop trust and respect within a team
- Understand their role as a leader
- Recognise how to use praise and recognition to improve performance
- Understand how to give clear instructions, including job instructions
- Appreciate how to check for understanding when being given and giving instructions
- Understand how to develop individuals competencies within the team
- Evaluate the current competencies of individuals within the team
- Understand the effective use of an appraisal system
- Understand the role of the Supervisor when managing performance
Course Content
An ECITB Leading The Individual training course includes;
Day 1 - Session 1: Leadership - Outcomes
- Understand how to develop good relationships within the team and the role of the leader
- Explain how the supervisor’s role impacts on the development of the team and individuals
- Determine how to develop trust and respect within the team
Day 1 - Session 2: Feedback - Outcomes: Use different styles of feedback
- Practice using a clear structure to provide feedback
- Identify praiseworthy events
- Use feedback to contribute to improved performance and practice
Day 1 - Session 3: Checking Understanding and Giving Job Instructions
- Understand how to project a positive image at all times
- Determine how to present oral information succinctly Identify the impact of communication on the recipient
- Know how to present self in a manner appropriate to the situation
Day 2 - Session 1: Developing Individuals - Outcomes
- Understand how to ask appropriate questions to check for understanding
- Understand how to identify development opportunities for individuals within the team
- Explain methods of development available to individuals and the team
Day 2 - Session 2: Performance Management - Outcomes
- Describe the methods of undertaking an individual performance review
- Understand how to support
- individuals to improve their level of competence
- Understand the purpose of an appraisal system
- Determine how to prepare Personal Development Plans to develop individuals within the team
- Identify support and development opportunities for individuals
Packages
There are currently no packages containing this course.
Individual courses